Design Manager, Consumer Products

Instacart is building the best way for people anywhere in the world to shop for groceries. Since Instacart started in 2012, we’ve launched same-day delivery in 200 US markets. We are laser focused on delivering groceries from your favorite stores right to your door. We now cover over 60% of US households and aim to have 80% coverage by the end 2018—that's 90 million households! From a technology point of view, the platform is complex, rapidly scaling and processing millions of transactions in real-time all of the time. Our technology coupled with operational expertise enables Instacart to deliver fresh groceries in as little as an hour. This is a difficult problem to master and we are making it happen. Every day, we solve incredibly hard problems to create an experience for our customers that is absolutely magical.

Every day, our Design team solves incredibly hard problems to create an experience for our customer that is absolutely magical. Design for us doesn’t stop at our apps and website. It continues into the physical world. Instacart is welcomed into shops and homes all over the country, and you’ll be responsible for crafting that experience. Join us!

What You’ll Be Doing

  • Lead Instacart’s design direction, strategy, designers, and vision on our consumer team, which is responsible for the core customer product and our retailer experience

  • Work with your team to deliver high quality, multi-platform designs in line with our business goals

  • Collaborate closely with our engineering, product, marketing, and other cross-functional teams teams to craft the strategy and execution for our user experience, visual design, and overall design strategy for our consumer products

  • Manage and mentor designers by providing feedback and helping them think critically about their work

  • Recruit a talented team of designers while ensuring the team works and grows openly and collaboratively

  • Set, maintain, and clearly communicate design priorities, deadlines and processes

  • Lead and contribute to our design processes and system

What You Should Already Have

  • 3+ years of experience designing software products

  • 1+ years of experience managing a team of designers across a product design org

  • Created design systems and processes to help your teams scale

  • Built a design team at scale; you’ve excelled at hiring and managing your team

  • A sixth sense for visual taste that will move Instacart in the right direction

  • An understanding of the strengths, weaknesses, and constraints of popular technologies, tools, and mediums

  • The ability to thrive and effectively communicate in a fast-paced, constantly changing environment

  • Experience balancing creative and analytical design goals

  • A passion for building things - period

What We’ll Set You Up With

  • Talented and collaborative coworkers who will both push and support you

  • Market competitive salary and equity

  • Medical, dental, vision benefits and 401(k) retirement plan

  • Take what you need vacation (and we really mean it)

  • 16 weeks maternity leave / 8 weeks paternity leave so you can truly bond with your child

  • Complimentary Instacart Express membership — so you can use our product without paying a delivery fee

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